New Members
We are pleased to provide you with materials and information to help you learn about our many programs and services and to LIVE WELL as a CHP member.
New to CHP? Check out some of the benefits and services offered to you as a CHP member with our overview of CHP. |
New Member Checklist
Step 1.
Choose a primary care physician (PCP) for yourself or a family member. Search for a physician.
Step 2.
Transfer your medical records if you are choosing a new doctor. Complete the Authorization to Disclose Protected Health Information Form (msword 73.50 kB) and give it to the office that now has your medical records.
Step 3.
Register for CHPConnect.
Manage your health care online (create a personal health history, track doctor visits, tests, referrals, diagnoses, and more).
To sign up, have your Member ID number ready.
Step 4.
Learn how to get care as a CHP member. Read:
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Step 5.
Find the prescription drugs that you need. Check the Commercial Member Performance Drug List.
Step 6.
Find the CHP centers. See the location map (click on the map to download a PDF).
Step 7.
Find where to get lab services. Read:
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Step 8.
Log into CHPConnect to learn all about your benefits. Consult your Capital Health Plan Member Handbook and endorsements.
Step 9.
Review the Member's Rights & Responsibilities and Privacy Notice.
Step 10.
Complete and mail the Coordination of Benefits Questionnaire (pdf 254.21 kB) within the first 30 days of coverage.
New Member Resources
- Physician Directory
- Authorization to Disclose Protected Information Form
- CHPConnect Login
- CHP Map (pdf 72.90 kB)
- Lab Services Tips (pdf 1.01 MB)
